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Direct Shopping Network Support Ticket - credit card refund

Direct Shopping Network Support Ticket

credit card refund - Jewelry

Created By: gailrn's Picture gailrn Last Reply: gailrn's Picture gailrn
Priority Level: [High] Status: [Open]
Created: 6 years ago Last Updated: 6 years ago
Department: N/A Replies: 0
Product: Jewelry

I ordered an Alexandrite ring on 9/30/2011. It was to be shipped in the middle of Oct. I never received it, so I called on 11/30/2011 to cancel the ring. They were to give me a refund to my credit card. Supposedly they did, but the credit card never received it. After much difficulty, I finally got them on the phone and they were to send the refund info tothe credit card Co. The Credit card co. never received the infor. I have been trying to contact them for the last few months and have not be able to contact them. I would like something to be done about this, because it is wrecking my credit. Please help me. I a desperate.

Sincerely

Gail Bayer


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